Privacy Policy

1. Introduction

This privacy policy describes how Roof Repair Riga (hereinafter - "we", "our") collects, uses, and protects your personal data when you use our website jumtaremontsriga.lv.

We are committed to protecting your privacy and personal data in accordance with the European Union General Data Protection Regulation (GDPR) and the legislation of the Republic of Latvia.

2. What data do we collect?

We collect the following personal data that you voluntarily provide when filling out the request form:

• Name - to address you properly
• Phone number - to contact you regarding your request
• District/Address - to determine the location of the property
• Problem description - to understand your needs

3. How do we use your data?

We use your personal data for the following purposes:

• To contact you regarding your request
• To provide you with consultation and quotation
• To organize property inspection
• To fulfill contractual obligations if they arise

4. Data retention

We store your personal data for as long as necessary to achieve the purposes mentioned above:

• Request data is stored for up to 2 years after the last communication
• Contract and transaction data is stored according to legal requirements (up to 10 years)

5. Your rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access - the right to receive information about your data
• Right to rectification - the right to correct inaccurate data
• Right to erasure - the right to request deletion of data
• Right to restriction - the right to restrict data processing
• Right to portability - the right to receive your data in a structured format
• Right to object - the right to object to data processing

To exercise these rights, please contact us using the request form on our website.

6. Cookies

Our website may use cookies to improve user experience. Cookies are small text files stored on your device.

We use:

• Necessary cookies - for website functionality
• Analytics cookies - to understand how users use the site (Google Analytics)

7. Data security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage.

8. Changes to this policy

We reserve the right to update this privacy policy. Significant changes will be published on this page with a new "Last updated" date.

9. Contact

If you have questions about this privacy policy or your personal data, please contact us by filling out the request form on our homepage.